Feedback
At Smilepoint Dental, we value patient feedback as it helps us improve the quality of our dental care services.
Write to Us
We’re always eager to hear your feedback. If you have any comments about your experiences, you can send them to us via email or call us at +65 6475 1028.
It’s important that we always meet your expectations of care and service and resolve any complaints as efficiently, effectively and politely as possible. We take complaints very seriously, investigate them fully and in a fair way and take great care to protect your confidentiality. We will never discriminate against a patient who has made a complaint.
If you are not entirely satisfied with any aspect of our care or service, please let us know as soon as possible so we can address the issue promptly.
We regularly analyse patient complaints to learn from them and improve our services. That’s why we always welcome your feedback, comments, suggestions and complaints.